Frequently Asked Questions
What are your shipping options and delivery times?▼
We offer worldwide express shipping. Orders are typically processed within 2 business days, with international delivery taking between 5 to 10 days depending on your location.
What is your return policy for fashion items?▼
We accept returns within 30 days of delivery. Items must be unworn, in original packaging, and with all tags attached to qualify for a full refund or exchange.
Which payment methods do you currently accept?▼
Palestinian Elegance accepts all major credit cards, PayPal, and Apple Pay. Our checkout process is fully encrypted to ensure your financial information remains secure and private at all times.
How do you ensure the quality of your products?▼
Every garment is crafted using premium fabrics and traditional techniques. We perform rigorous quality checks on stitching and embroidery to ensure you receive a durable, high-quality piece.
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