Returns & Exchanges
At Palestinian Elegance, we take pride in the quality of our heritage-inspired fashion and want you to be completely satisfied with your purchase. If your item isn't the perfect fit, we offer a seamless 30-day return and exchange policy for all unworn garments.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return or exchange within 30 days of delivery.
Prepare the Package
Place the items in their original packaging, ensuring all traditional embroidery tags and security seals remain intact and undamaged.
Ship the Items
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned piece, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing